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Posted

Hi TruckersHub Support,

I'm having an issue with the native Linux version of TruckersHub on my Steam Deck.

System:

  • Device: Steam Deck OLED
  • SteamOS: 3.7.25
  • TruckersHub Version: 2.1.1 (Linux AppImage downloaded from the TruckersHub website)

Issue:
When I click Sim Convoy, the client gets stuck indefinitely on "Auto Loading Latest Save" and ETS2 never launches.

Troubleshooting already completed:

  • ETS2 launches and runs normally from Steam.
  • Steam is installed and working correctly.
  • My ETS2 profile exists and is detected.
  • TruckersHub starts successfully and connects to the server.
  • The configuration folder and log files are created correctly.
  • I deleted the previous AppImage and downloaded a fresh copy from the TruckersHub website.
  • I also tried launching Sim Convoy while ETS2 was already running, but it still hangs on "Auto Loading Latest Save".

The TruckersHub log repeatedly reports the following error:

Error: Failed to parse process ID
    at parseLinux
    at getWindowInformation

This appears to be an unhandled promise error related to Linux window/process detection.

Could you please confirm whether this is a known issue with the current Linux client on SteamOS, or if there is a workaround or beta version available that fixes Sim Convoy?

Thank you for your help.

  • 3 months later...
Posted

Hello @TheGod , due to a delay in support staff responding to your question, this thread will be moved to "Inactive."

If you still have questions, please visit our Discord server and open a support ticket.

 

Kind regards,

Gavin.

TruckersHub Community Manager

Happy Every Day

Gavin

Languages: CHS / CHT / ENG

 TruckersHub Rules|Support|Discord server

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